Course Materials & Shipping Policy

All participants will receive hard copy course materials, with the exception of the following:

• Domestic Virtual Public Class Participants who register within 7 business days of the class start date will receive access to the digital course materials only.

• International Virtual Public Class Participants will receive access to the digital course materials prior to the training. A physical manual can be shipped for an additional flat rate of $75.

  • To ensure timely delivery, orders for physical manuals must be placed at least 30 days prior to the course start date.

  • Orders placed less than 30 days in advance may not arrive before the training due to international shipping and customs delays; however, digital access will still be provided.

  • For questions or to confirm your manual order, please complete the registration form here for international shipping. 

  •  https://training.leadstrat.com/courses/149-international-shipping-flat-fee?t=2d33419de68544b3a7b5def99305b575

  • contact us at operations@leadstrat.com.

Cancellation, Transfer & Substitution Policy

Leadership Strategies understands that circumstances may arise requiring a participant to cancel, reschedule, or substitute their registration for a public class. Please review the following terms carefully:

• Cancellations must be submitted in writing via email or fax prior to the start of the class.

  • If received 30 or more days before the class, participants are eligible for a full refund.

  • If received less than 30 days before the class, the full course fee is non-refundable, but may be applied to a future class within six months (virtual) or twelve months (in-person) of the original course date.

  • After this period, the participant forfeits the class fee.

• Rescheduling is allowed once only. No additional rescheduling will be permitted.

• No-shows (participants who do not attend without prior written notice) will forfeit the full course fee.

• Participant substitutions are welcome and may be made at any time without penalty.

• Leadership Strategies will make every effort not to cancel any scheduled class. In the rare event that cancellation is necessary:

  • Participants will be notified at least 10 calendar days in advance via phone and/or email.

  • Participants may choose to apply their registration fee to a future class or receive a full refund.

  • If a participant has already booked travel, Leadership Strategies will reimburse airfare cancellation/transfer fees up to $100 with proof of receipt.

If you have any questions or need additional information, please don’t hesitate to contact us.

Warm regards,
Training Coordinator
Leadership Strategies
📞 (770) 454-1440 x36
✉️ operations@leadstrat.com